New Patient Experience

Welcome to Our New Patients!

On behalf of our entire dental team, we welcome you to our office. We’re sure that you’ll find the atmosphere friendly, the office comfortable and our service exceptional.

Our commitment is to provide you with the highest quality dental care that will not only improve your health but will also enhance the quality of your life. We are proud to offer you and your family complete dental care in our state-of-the-art office conveniently located in Scottsdale. We provide complete diagnostic, reconstructive, preventative and restorative dental services by our warm, friendly and expertly trained dentist and staff.

Your First Visit – a Painless Conversation

Everyone has different goals and desires. No two patients are alike and our individualized treatment is designed to suit you whatever your dental needs. Some people just want to chew comfortably again while others want to have a whiter, more attractive smile to look younger and feel more confident. Some people simply dread dental visits and others actually enjoy it!

Our goal is to make sure you get what you want. That is why your first visit is usually just a conversation with Dr. Wais.

In order to provide optimum service we need to know your history, where your health stands right now and, perhaps most importantly, the goals you want to set for your dental health. We want you to be confident that our office is the right place for you. After this initial consultation, if everyone is happy (which is usually the case) – we can move forward to see where you are now.

New Patient Exam

The goal of the New Patient Exam is to discover together the current state of your dental health. Our interest at this initial phase is only to create a starting point from which we can begin our patient/dentist relationship. This is not about scolding or lecturing. We are more interested in getting to know you, your concerns, and the condition of your teeth than in recommending any treatment.

Your new patient appointment will include a comprehensive oral exam to evaluate the health of your teeth, gums, jaw muscles, and joints. In addition, we will take X-rays, diagnostic photographs, and we may create diagnostic models. With these current and accurate records, Dr. Wais will design a customized treatment plan specifically for you. This treatment plan will be based on the goals and objectives that you have chosen for yourself.

We are proud to provide all of our patients unparalleled dental care and every patient is treated as though he/she were a member of our family. You will see our commitment to you upon our first meeting, and that level of care never waivers throughout your time with us.

Review of Findings (ROF)

You will return one to two weeks later for a no-cost Review of Findings consultation with Dr. Wais. Based upon your goals and level of dental fitness, Dr. Wais will present to you your specific treatment plan. This ROF will be a written review of everything that was discussed and the results of each examination that was performed. You will know the present state of your dental health which will all be confirmed in the photographs. You will have a step by step solution to get you to your goals and you will know all of the potential costs in advance.

After our years of practicing dentistry we have discovered the dentistry is not the challenge. Often times the challenge is making sure we are on the same page and that we get you what you want! And we will!

Our Philosophy and Core Values of Our Dental Practice

Our care providers believe in treating one dental patient at a time so we may optimally serve you. This allows us to give you our full attention.

We pride ourselves on delivering dental care centered on the following core values:

PATIENT CENTERED – We see our patients on time, and we see only one patient at a time.

HEALTH CENTERED – Preventive care and controlling the causes of dental disease frees people from ongoing dental problems so they can spend their time and money elsewhere.

INTEGRITY – We maintain a high level of care based on emerging research and modify our practice when theories change. Nobody can be the best at everything. Our focus is adult cosmetic and restorative dentistry done with technical excellence, artistry, and designed for long term health and comfort.

RESPONSIBILITY – We are accountable for our actions and take responsibility for the care we provide to you. We will provide you with the information you require to make the best decision for your health. We also expect you to take responsibility in caring for the treatment we provide you. We pride ourselves on staying on time and expect the same from our patients.

TEAMWORK – We deliver the best care possible by working together and maximizing all team members’ best qualities. Our team is very experienced, and dedicated to excellence. We also involve a team of dental specialists and other health practitioners to provide you with comprehensive treatment. In this way we can optimize your care.

HONESTY – We will disclose the results of our assessments and the costs associated with treatment for your condition. We will tell you what risks are associated with waiting on or not completing the recommended treatment. We are committed to being open and up front with all of the information you need to make the best decisions.

TRUST – We have your best interest in mind at all times. We are dedicated to basing your treatment plans on your health needs, not on your insurance policy.

COMPASSION – We do our best to understand your situation. If you tell us your concerns, we can better work with you to get your mouth to health. You are our priority and you can be confident that we will do our best to brighten your smile.

Financial Policy / Dental Insurance

Unless other arrangements have been made in advance, payment is normally due at the time services are provided.

We require your payment the day service is rendered. We accept cash, credit card (Visa & Mastercard) and debit cards. Should you require a service that involves an out-of-clinic lab, the dental fee is to be paid the day of impressions and the lab fee is to be paid the day of insertion. We have financing options available as well. Please feel free to ask our office staff about these financing options before the date of your visit.

If you have insurance, we will be happy to submit to your insurance electronically at the time of service and your insurance will reimburse you directly.

We strive to assist you in understanding your insurance benefits and we will assist you in processing your claims, predetermining your treatment, and third-party inquiries. We are here to help and brighten your smile!

Reserve Your Personal Consultation Today!

We use state-of-the-art technology and advanced techniques to provide Scottsdale residents dazzling smiles that are the envy of all their family and friends. With teeth whitening, bonding, and porcelain veneers, cosmetic dentistry is virtually limitless. We also offer white fillings and crowns for natural-looking restorations.

If you have been putting off taking care of your teeth or addressing your dental health, it’s time to overcome the obstacles and prioritize your oral health. Call the expert sedation dentist in the Scottsdale, AZ area, and reserve your appointment now.